Technical Assistance & Training
Make Your Team Confident In Logikcull—so Matters Don’t Stall.
Even great platforms slow down when teams are unsure which buttons to click, how to structure a workflow, or how to avoid common mistakes. Premier provides hands-on technical support and training so your staff can run matters efficiently and consistently.
This is ideal for legal, IT, compliance, and records teams—especially government agencies who need repeatable processes for FOIA/open records and litigation.
What We Do
Live Technical Support (When You Need Answers Now)
We help troubleshoot and guide your team through:
✔ Project setup questions
✔ Upload/processing issues
✔ Search and reporting tasks
✔ Review workflow and redaction questions
✔ Production/export readiness docs.revealdata.com+2docs.revealdata.com+2
Team Training (Role-based)
We tailor training based on who’s in the room:
Admins: structure, permissions, project governance docs.revealdata.com
Reviewers: tagging, searches, QC habits docs.revealdata.com+1
Leads/QC: efficient review techniques (threading, QC tags, privilege/PII focus) logikcull.com+3logikcull.com+3logikcull.com+3
Records/FOIA teams: repeatable request workflows, reporting, and consistent outputs docs.revealdata.com+1
Best-Practice Enablement
We align your internal process with proven best practices and Logikcull learning resources (guides/webinars), then translate that into simple workflows your team will actually use. logikcull.com+1
Deliverables You Can Expect
✔ Live training sessions (remote or scheduled cadence)
✔ A quick-start SOP your team can follow
✔ Role-based checklists (admins / reviewers / QC)
✔ Ongoing support path for new matters
Why It Matters
Training reduces:
✔ Rework and confusion
✔ Bottlenecks during review and production
✔ Dependency on outside vendors for routine tasks
And it increases:
✔ Speed, confidence, and consistency across matters
✔ Your ability to handle discovery, subpoenas, and records requests in-house logikcull.com+1
Build the Right Training Plan
Tell us your team size, roles, and the next matter you need to run. We’ll recommend a training plan that gets you productive quickly.